Your Water & Utilities challenges

Your networks are spread out, but their management shouldn’t be

In the water and utilities sector, every leak, every structure failure, and every non-conformity creates a direct risk for public service continuity. To ensure the long-term reliability of their networks and keep their infrastructure operational, operators must tackle four major challenges.

01

Mapping is disconnected from maintenance

The GIS describes the networks, the CMMS tracks maintenance work, but the two worlds rarely communicate. Without a link between the map and field operations, it becomes difficult to locate an asset, plan maintenance work, or measure the actual condition of a pipeline network.

02

Many assets, linear networks, and geographically dispersed infrastructure

Branched treatment plants, linear distribution networks, and many identical meters make asset modeling complex. Isolated field workers often lack a reliable view of the asset they are working on.

03

Long and strategic projects to manage from start to finish

Beyond daily maintenance, the water sector has major works to contend with: network renewal, structure rehabilitation, and extensions. These long projects require strict monitoring, from planning to invoicing, which standard maintenance tools do not always cover.

04

Service continuity and regulatory pressure

Operators must prove that their structures are properly maintained, anticipate risks such as flooding, breaks and pollution, and meet the requirements of their contract specifications. Gathering evidence and inspection records spread across several systems becomes a difficult task during every audit or contract renewal.

The Synidia answer

A two-pronged approach for your networks and infrastructure

Synidia supports network operators with a unique combination on the market: business software built on 40 years of CMMS expertise and the regulatory expertise of the Apave Group, and a development team able to connect your EAM to your GIS and modernize your information system.

This two-pronged approach covers the full lifecycle of your assets: from structure inspection, map integration, field mobility, and project management, through to renewal decisions.

Our goal : to make Synidia the main platform to manage your linear infrastructures, able to unify data from GIS, regulatory inspections, and field operations.

40 years of CMMS expertiseEAM Water EditionNative GIS integrationSovereign SaaS in France

1200 km
of networks managed at Régie des Eaux du Pays d’Aix
60 000
users served
100 %
of technical specification requirements covered as standard
SecNumCloud
sovereign hosting in France

The two pillars of the Synidia offer

A software publisher and an IT services company, serving your networks

Buying business software is not enough if it does not communicate with your GIS and existing systems. This is why Synidia combines two complementary skills: the functional depth of an expert EAM Water Edition software suite, and the integration capacity of an IT services company dedicated to infrastructure.

Software Solutions

The EAM platform for networks

A SaaS suite that centralizes networks, structures, regulatory inspections, and projects in one management environment connected to your mapping system.

Native GIS integration & bidirectionnelle
Interfaçage natif avec ArcGIS, Esri ou OpenStreetMap. Les équipes visualisent les réseaux linéaires, créent un équipement ou déclenchent un bon de travail directement depuis la carte géographique.

Custom technical asset database
Native modeling of branched structures, such as treatment plants, and linear structures, such as pipeline networks. Easy management of many identical pieces of equipment, such as water meters.

Management of long projects and works
Management of complex business processes and full coverage of major works, from planning to invoicing.

100% field mobility and offline mode
Mobile application for isolated field workers: inspections, project monitoring, and access to asset data in the field, even without network coverage.

Digital Factory

The IT services company that connects your EAM to your GIS

An agile development team to connect Synidia with your mapping ecosystem, modernize your historic applications, and create the business tools your operations need.

GIS connection and interoperability
Standard and custom connectors to mapping systems, such as ArcGIS and Esri, and invoicing tools. No more duplicate data entry between the map and field operations.

Application modernization
Refactoring of aging operational applications with modern technologies, such as .NET, Java and Angular, and support for cloud migrations.

Custom software development
A digital factory using Scrum to design specific business applications when no standard software fits your operational processes.

Security by design and Mix-Shore model
Project management in France, nearshore delivery capacity in North Macedonia. OWASP security is included in every development project.

A solution at several decision-making levels

A platform shared by network operators

By connecting mapping, maintenance, projects, and operations on the same data foundation, Synidia gives each department the view it needs to make decisions and take action.

Operations Department

Consolidated view of network condition, structures, and service continuity.

Maintenance and Networks Manager

Locate, plan and track every operation directly from the map.

Works and Project Department

Manage major projects from planning to invoicing.

IT and GIS Department

A sovereign SaaS platform, interoperable with ArcGIS, Esri and your business tools.

Our project approach

A controlled path, from scoping to field deployment

Deploying EAM on large networks requires both a rigorous project methodology and field knowledge. Synidia organizes each project in four clear stages, led by a dedicated Engagement Manager.

01

Business scoping

Business scoping: analysis of your assets, networks, processes, and contract specifications.

02

Low-code configuration

Low-code configuration: adaptation of the platform to your operational workflows, without unnecessary custom development.

03

GIS and IT system connection

GIS and IT system connection: interface with ArcGIS/Esri, your invoicing tools, and your asset database.

04

Deployment and change management

Deployment and change management: training for field workers, multi-site support, and 24/7 Service Desk availability.

A sovereign foundation for your operational data

Your infrastructure requires the highest level of protection

Protecting your network assets is not optional. Synidia uses sovereign hosting qualified at the highest French state security standard, with support adapted to public service requirements.

Sovereign SaaS aligned with your service continuity needs

Synidia is a full SaaS solution hosted 100% in France, on a SecNumCloud-qualified cloud. Your asset, operations and compliance data remain protected at the high level expected by network and utilities operators.

  • Hosting 100% in France, SecNumCloud-qualified
  • OWASP compliance and strong authentication
  • Bilingual Service Desk 24/7
  • Disaster Recovery Plan adapted to networks
  • Dedicated Engagement Manager

Ready to transform
your asset management?

A 30-minute consultation with a Synidia expert to understand your challenges
and show you how the platform meets your specific needs.