Skills transfer at the center of our support
The success of your project depends on adoption by your teams. This is why our trainers give you everything you need to configure, develop and manage your solution every day, with full autonomy.
Training your teams means protecting your investment over time. Our role is to transfer our software knowledge so that management of your solution once again starts from inside your company.
The Synidia Consulting, Support and Training team supports you in three areas: tool configuration, definition of your asset management strategy, and training of your employees.
Your employees become the real experts and daily managers of your platform, without needing our experts on a regular basis. This skills transfer approach guides every training session.
The Synidia answer
Every project has its own scope, and every team has its own level and business roles. Instead of using a standard program, our trainers adapt the content and duration of each session to your actual context.
The goal is to make the application easier for your users to learn and adopt, using concrete cases from your own project.
Training pathways
Training needs vary greatly depending on the solution. Managing a CMMS or an EAM solution is not the same as supervising a regulatory compliance environment. Our programs adapt to this reality.
Administrators
Train “Mainta administrators”
Target audience: maintenance technicians, maintenance planners, and future internal key users.
EAM and its CMMS module are rich business tools. They can’t be mastered in one hour. Learning how to use them requires several days of training.
The goal is to create real internal key users in your organization, able to configure and develop the application themselves, without depending on Synidia on a daily basis.
Inspection
Training focused on supervision
Target audience: HSE managers and regulatory compliance managers.
Expectations for the Regulatory Compliance module are different from those for maintenance. It is no longer the technician who is targeted, but the HSE manager.
This user does not need to configure complex work orders or maintenance workflows. Their job is to supervise, control and manage legal requirements.
Advanced modules
Beyond basic use, Synidia offers specific training on advanced customization modules, for administrators who want to exploit the full potential of the solution.
Master the basics of the Mainta calendar (version X3i): selection of resources, such as equipment and employee IDs, selection of tasks, distribution of work to teams and management of user roles in the calendar.
Learn how to model business processes with the workflow editor (Work Order or Purchase Requisition lifecycle), manage functional rules from a process, and define access rights or data-entry screens at every step.
Adapt data-entry screens at different levels: default, business profile, such as “Storekeeper” or “Accounting,” or user level, using the solution’s shared tools.
Learn how to adapt and configure print reports directly in the software, to produce documents that match your practices.
Let’s discuss your training goals, business challenges, and the level of support you need so we can design a program tailored to your organization.
Support manufacturers in managing their assets, maintenance, compliance, and the digital transformation of their operations.
